At 77zc, your privacy is not an afterthought — it is a foundational commitment. This Privacy Policy explains exactly what personal data 77zc collects when you use Pakistan's premier gaming platform, why we collect it, who we share it with, how long we keep it, and what rights you have over your own information. We believe you deserve clear, plain-English answers to all of these questions.
Six principles that guide how 77zc handles every piece of personal data it processes
77zc does not sell, rent, or trade your personal information to third parties for their own marketing purposes — ever. Your data is used exclusively to operate, improve, and protect your 77zc account and gaming experience.
All data transmitted between your device and 77zc servers is protected by 256-bit SSL encryption — the same standard used by international banks. Your login credentials, payment details, and personal documents are never transmitted in plaintext.
77zc gives you meaningful rights over your personal information: the right to access it, correct it, request deletion, and restrict how it is processed. These rights can be exercised at any time by contacting the 77zc privacy team.
77zc collects only the data that is genuinely necessary to provide our services, comply with legal obligations, and prevent fraud. We do not collect data speculatively or beyond what is required for the stated purpose.
Every category of data 77zc holds is subject to a defined retention period. Once data is no longer needed for its stated purpose and applicable legal obligations have been met, it is securely deleted or anonymised.
Where 77zc shares data with third parties — such as KYC verification providers or payment processors — this Policy tells you exactly who those categories of recipients are and why data is shared with them. No hidden transfers.
This Privacy Policy is issued by 77zc ("77zc", "we", "us", "our"), the operator of the online gaming platform accessible at 77zc.net. 77zc is Pakistan's premier online gaming destination, offering cricket betting, live casino, slots, and instant games to players across Pakistan, including Karachi, Lahore, Islamabad, Faisalabad, and Peshawar.
For the purposes of applicable data protection law, 77zc is the data controller in respect of personal data collected from users of the 77zc platform. This means 77zc determines the purposes for which and the manner in which your personal data is processed.
Any questions, requests, or concerns relating to this Privacy Policy or to your personal data held by 77zc should be directed to our privacy team at: [email protected]
This Privacy Policy applies to all personal data collected by 77zc in connection with your use of the 77zc platform, including but not limited to:
This Policy should be read alongside the 77zc Terms & Conditions and the Responsible Gaming Policy, both of which contain additional provisions relevant to how 77zc operates as a platform.
Note for Pakistani users: 77zc takes the privacy of its Pakistani user base seriously. We apply data handling standards consistent with internationally recognised privacy frameworks and aim to exceed the expectations of our players in Karachi, Lahore, Islamabad, and across the country.
The following table sets out the categories of personal data 77zc may collect from users, with an explanation of why each category is collected:
| Data Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, gender, CNIC or passport number | Account registration, age verification (21+), KYC compliance |
| Contact Data | Email address, mobile number, city of residence | Account communication, support, responsible gaming notifications |
| Financial Data | JazzCash / EasyPaisa account reference, bank account name, deposit and withdrawal history | Processing PKR deposits and withdrawals, fraud prevention, AML compliance |
| KYC Document Data | CNIC scan, passport scan, utility bill, selfie or live photo | Identity verification, age verification, regulatory compliance |
| Gaming Activity Data | Bets placed, games played, cricket betting history, win/loss records, session durations | Account management, responsible gaming monitoring, dispute resolution |
| Technical Data | IP address, device type, browser, operating system, session timestamps | Platform security, fraud detection, duplicate account prevention |
| Usage Data | Pages visited, links clicked, features used, navigation paths | Platform improvement, user experience optimisation |
| Communications Data | Live chat transcripts, support emails, complaint records | Customer support, dispute resolution, training and quality assurance |
| Marketing Preferences | Opted-in promotional communications preferences | Sending relevant 77zc promotions and bonus offers where consented |
77zc collects personal data through the following channels:
77zc processes your personal data on one or more of the following legal grounds depending on the specific processing activity:
77zc uses the personal data it holds for the following specific purposes:
77zc does not sell or rent your personal data. However, we do share data with carefully selected third parties where necessary to operate the platform and comply with our legal obligations. The following categories of recipients may receive your personal data:
Data processing agreements: All third parties with whom 77zc shares personal data are required to operate under formal data processing agreements or equivalent contractual protections. 77zc does not permit third parties to use your data for their own independent purposes beyond the scope for which data was shared.
77zc uses cookies and similar tracking technologies on its platform. Cookies are small data files stored on your device that help 77zc recognise your browser, maintain your session, remember your preferences, and understand how you navigate the platform.
The following categories of cookies are used by 77zc:
You can manage non-essential cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the 77zc platform — in particular, disabling strictly necessary cookies will prevent you from logging in.
77zc implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction:
Your responsibilities: While 77zc takes extensive measures to protect your data, the security of your account also depends on you keeping your login credentials confidential. Do not share your 77zc username or password with anyone, and enable 2FA from your account settings for maximum protection.
77zc retains personal data for as long as is necessary to fulfil the purposes for which it was collected, subject to applicable legal retention obligations. The following general retention principles apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account and identity data | Duration of account + 5 years post-closure | Legal / AML compliance obligations |
| KYC documents | Duration of account + 5 years post-closure | Regulatory KYC record-keeping requirements |
| Financial transaction records | Duration of account + 5 years post-closure | AML and financial record-keeping obligations |
| Gaming activity logs | Duration of account + 3 years post-closure | Dispute resolution, responsible gaming compliance |
| Support communications | 3 years from last interaction | Dispute resolution, quality assurance |
| Marketing preferences | Until opt-out or account closure | Consent management |
| Technical / usage data | 12 months from collection | Platform security and fraud prevention |
Following the applicable retention period, personal data is securely deleted or irreversibly anonymised so that it can no longer be associated with an individual.
Subject to applicable law and certain conditions, you have the following rights in relation to your personal data held by 77zc. You can exercise any of these rights by contacting the 77zc privacy team at [email protected]:
Request a copy of all personal data 77zc holds about you, along with information about how it is used.
Request that inaccurate or incomplete personal data held by 77zc be corrected without undue delay.
Request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to legal retention obligations.
Request that 77zc restrict processing of your data while you contest its accuracy or the basis for processing.
Receive a copy of data you have provided to 77zc in a structured, machine-readable format for transfer to another service.
Object to processing of your data based on legitimate interests, including direct marketing communications.
77zc will respond to all verifiable data rights requests within 30 days of receipt. In complex cases this may be extended by a further 60 days, in which case you will be notified of the extension and the reason for it. Identity verification may be required before 77zc processes any data rights request to protect against unauthorised access to another person's data.
The 77zc platform is strictly for adults aged 21 years and over. 77zc does not knowingly collect, process, or retain personal data from any person under the age of 21. If you are under 21, you must not register a 77zc account, deposit any funds, or participate in any game or betting market on the platform.
If 77zc discovers or is notified that it has inadvertently collected personal data from a person under the age of 21, the relevant account will be immediately suspended, all funds will be handled in accordance with the Responsible Gaming Policy, and all data relating to the minor will be deleted from 77zc systems within a reasonable timeframe.
If you are a parent or guardian and believe a minor may have accessed or registered on 77zc using your device or identity, please contact 77zc customer support immediately via live chat or at [email protected].
77zc operates internationally and may transfer personal data to servers or service providers located outside Pakistan. Where such transfers occur, 77zc ensures that appropriate safeguards are in place to protect the transferred data to a standard equivalent to that applied within Pakistan.
These safeguards may include:
Your assurance: Regardless of where your data is processed, 77zc applies the same data protection standards described in this Privacy Policy and requires all overseas processors to do the same under the terms of binding data processing agreements.
The 77zc platform may contain links to third-party websites, applications, or services — for example, links to game providers' support pages or payment processor information pages. This Privacy Policy applies only to data processed by 77zc through the 77zc platform.
77zc is not responsible for the privacy practices of any third-party website or service. When you follow a link from 77zc to a third-party site, you should read the privacy policy of that third-party site before submitting any personal information. The presence of a link on 77zc does not constitute an endorsement of the linked site or its privacy practices.
77zc may update this Privacy Policy from time to time to reflect changes in how we operate, changes in applicable law, or improvements to our data handling practices. Where amendments are material — meaning they significantly affect how your data is processed or reduce your rights — 77zc will provide reasonable advance notice by email to your registered address and/or by posting a prominent notice on the 77zc platform.
The "Last Updated" date at the top of this Policy indicates when the current version took effect. We encourage you to review this Policy periodically to stay informed about how 77zc protects your privacy. Your continued use of the 77zc platform following the publication of any amendments constitutes your acknowledgement of the updated Policy.
If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or have a concern about how 77zc has handled your personal data, please contact us through the following channels:
If you are not satisfied with 77zc's response to a privacy complaint, you have the right to escalate your complaint to the relevant data protection supervisory authority in your jurisdiction. 77zc will cooperate fully with any investigation by a competent supervisory authority.
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